Well, its Monday and like most weeks I have a never ending full plate on my table. But, as seems to be how it works when there is an issue with a program or project, I get to try and resolve it. So, today was like any other in this fun stress filled world I live.
Over the last month we have been exploring the services of AWS and how they might better work with our needs in relation to our tech group. Things seemed ok, other than a total lack of transparency and ability to explain what they charge and how. After many emails back and forth with the assigned sales representative, and the same non answer, I sent a letter to Jeff Bezos regarding this silly mess they have. Where no one know what they charge, how, or even why? Seems convoluted to say the least.
So here is that letter:
Seems that big business is not behaving nicely…
UPDATE as of May 23, 2019:
We are exploring other avenues with which to service our needs. The issue with transparency was never address fully nor resolved. Basically, Amazon believes that it can do whatever it wants, and you as the customer take it or leave it… your stuck. Beware these guys play games with zero way to explain their actual actions. Eventually they will either control the whole tech arena, or the will go under. As consumers given a legitimate choice wont stand for this kinda nonsense.